Be sure to fully charge the batteries each day
When you do not use your hearing instruments, we recommend that you place them in the charger. It is important to charge them every day so that the batteries do not run out completely. A completely exhausted battery will take longer to recharge and you may not be fully charged in time for the next time you use it. See our night care routine .
Avoid restarting the hearing instruments by opening and closing the battery drawer
If you receive the low battery warning or your hearing aid devices are turned off due to low power, do not open and close the battery door to try to restart the hearing instruments. Repetitive device restart can result in a long-term reduction in battery performance.
How to store your batteries in the long term
If the batteries are not used for more than two weeks, remove them from hearing aids. Do not forget to store them without contact with each other or with other metal parts. If you leave the battery drawer open for long-term storage instead of placing the batteries next to them, the batteries will continue to run out – even if the hearing instruments are turned off. Therefore, we do not recommend leaving the battery drawers open for more than three hours.
Cleaning, drying and maintenance of your rechargeable hearing instruments
For your hearing instruments to work as they should, make sure your hearing aids and charger are clean and free of moisture and debris. For optimum performance, we recommend the use of our Hearing Amplifier Automatic Dry Case. This device cleans, dries and charges your hearing instruments in one unit. Do not use alcohol or other chemicals on the device or batteries. In addition, daily maintenance may consist of wiping the device and the charging station with a soft cloth to remove moisture or hearing aids and battery charger. The soft brush provided with your hearing instruments can also be used to remove debris from charging locations.
Specific Practices for Hot and Wet Environments
If you use your hearing instruments in hot, humid environments or expose them to significant temperature changes – such as when you switch from a very cold outdoor temperature to indoor heat – we recommend use an electronic-drying-station designed to keep them dry and dry.